We had some time left last night on the way to the movies at the Dubai Marina Mall so we looked around where we could eat something and ended up trying out Carluccio’s. They are located on the lower ground level and offer as well an outside seating option. We choose to sit inside because of the still too hot air outside.
Maybe we had been too late at 10pm to enter the Restaurant, but upon asking if they will close soon they said last order at 11. So we decided to get a table. Unfortunately it was not easy to get attention of the staff to place an order, and the Restaurant was far away from being busy. I felt almost like being in the need to shoot a flare gun to catch attention, but after waving arms a bit somebody was willing to come over.
We ordered a bottle of water to share, where I had expected we would get asked which water we want as they had 2 options on the menu, but we just got served the more expensive one without being asked.
As well we got Garlic Bread and Calamari as starters and the Lasagne and the Chicken and Spinach as main course. The Garlic Bread as well as the Calamari was good and tasty, the mayonnaise it came with was OK, but I would have prepared some southern dip or simple ketchup.
A felt 30 minutes later our main courses finally arrived. The Lasagne was quite big and looked very tasty, unfortunately the taste could not reach the expectation the look had created. The Lasagne is not bad Per se, but others in the same segment are doing this better… The Chicken and Spinach was a combination which I would have never ever ordered because of the combination. Either I would want Spinach or Chicken, but combined? – Surprisingly this even tasted quite good and the risotto rice was even enriching it.
Just in case somebody would forget us we directly asked the bill in order to not be too late for the movies. Luckily after only one reconfirmation we could get the bill. Price wise Carluccio’s is on the same level like other Italian Restaurants. Taste wise it was OK, but nothing really special that would make me come back for more. What really was completely off was the service level. There was enough staff around, but nobody took really ownership of us as customer and our wishes.
Contacts for Carluccio’s , Dubai Marina
04 552 0802