I know i complain quite a lot about service behavior here in the UAE as in the most cases there is no service provided anywhere, banks to telecom providers, all the same.. The more i am happy to have had a different experience today.
We have to renew one of our emirates ID’s. The problem comes with that despite the first one having been applied for last year and everything was done right and confirmed, it never got delivered. We had paid that time the extra fee for PO Box delivery. We did on the same day 2 ID’s. One arrived, one not till date. So renewing visa and everything gets difficult….
I decided to contact the Emirates Identity Authorities via Twitter (
@EmiratesID_HELP) which was an amazing experience. Within a few minutes i got messaged back with information i required and now i know exactly how to go ahead further.
Well done. Great service.